Know Before You Go
Accessibility
The Northwest Railway Museum is a working railway that runs historic equipment and spans 5.5 miles of historic track. We built Museum spaces to be ADA accessible, but some of the historic equipment itself is not. Learn more on the Accessibility page.
Food and Drink
Eating and drinking aboard the train or inside Museum exhibit spaces is prohibited. Visitors are welcome to pack food and drink to enjoy outside. Bottled water is available to purchase inside both the Snoqualmie Depot Bookstore and the Train Shed Exhibit Hall. The Train Shed also has a rotating selection of small snacks for sale.
Lost and Found
Items lost on the train or inside the Train Shed will be held at the Train Shed admissions desk. Items lost at the Snoqualmie Depot will be held in the Depot ticket office. If you think you may have lost something during your visit, please contact Museum Visitor Services staff at info@TrainMuseum.org or 425-888-3030 x7202.
Photography and Videos
Photography and videos are encouraged when visiting most Museum facilities. However, the Museum asks that visitors touring the Conservation & Restoration Workshop refrain from taking photos.
If photos or videos are intended for commercial purposes, the Museum requires a photographic location permit fee be paid. This includes uses such as paying a photographer to take family photos and photographing the Museum’s property with intent to produce retail goods with the image(s).
For filming and other involved projects, email info@TrainMuseum.org with as much detail as you can provide about the project. In the description, please include the subject matter, location, time of day, length of shoot, and what additional Museum resources you may need.
Restrooms
There are no restrooms aboard the train.
Public, ADA accessible restrooms are located at all Museum train stations, including the Snoqualmie Depot, North Bend Depot, and Railway History Campus. Snoqualmie Depot and the Railway History Campus have changing tables inside both restrooms. North Bend Depot does not have any changing tables.
The Museum does not have any designated nursing areas, but Museum Visitor Services staff are happy to help accommodate anyone who needs a more private space.
Sensory Needs
Trains are loud! As a working railway, even stopping by one of the exhibit spaces can be a lot to handle for some visitors. The Museum has a sensory guide to outline what to expect at each location on different days.
Earplugs are available free of charge aboard the train and at all Museum locations.
If you need help or somewhere to decompress, seek out Museum Visitor Services staff and they will show you to a quieter space.
Service Animals
Fully trained service animals are welcome aboard the train and inside Museum buildings. Companion animals and pets may visit outdoor Museum spaces if leashed and well-behaved, but are not allowed inside or aboard the train.